Drupal Maintenance and Services

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Our Proactive Drupal Site Maintenance Services

Our pro-active Drupal help and maintenance services guarantee that your website is secure, performant, and up to date. We provide regular backups, security monitoring, speed enhancement, and updates. You can receive individualised customer service from our dedicated account manager, and you can see exactly what we're doing and the outcomes we're getting thanks to our transparent reporting. To find out more about how we can make your website successful, get in touch with us immediately.

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Website performance audit

Our team provides an extensive site audit to identify and solve any performance problems, security risks, or SEO needs. This is a key component of our maintenance services as it helps ensure your website remains up-to-date with the latest standards in order for you to get maximum return on investment.

Timely fixes & performance optimization audits

Our Drupal maintenance services are designed with you in mind. We will address any issues encountered during the audit or reported by you, and tickets can be raised and monitored regularly. With our comprehensive support system, your website is always secure and operational at its peak performance level!

Version Updates & Security Patches

Drupalpartners' experienced and dedicated team of Drupal professionals understands the importance of keeping your website secure - that is why we strive to keep it up-to-date with all security patch updates. Our Drupal support services are committed to providing you with the best Drupal security updates for your site's protection from potential threats.

Dedicated SPOC

Our team provides an extensive site audit to identify and solve any performance problems, security risks, or SEO needs. This is a key component of our maintenance services as it helps ensure your website remains up-to-date with the latest standards in order for you to get maximum return on investment.

24X7 support helpdesk

Our Drupal maintenance services are designed with you in mind. We will address any issues encountered during the audit or reported by you, and tickets can be raised and monitored regularly. With our comprehensive support system, your website is always secure and operational at its peak performance level!

Drupal website maintenance services - performance reporting

Drupalpartners' experienced and dedicated team of Drupal professionals understands the importance of keeping your website secure - that is why we strive to keep it up-to-date with all security patch updates. Our Drupal support services are committed to providing you with the best Drupal security updates for your site's protection from potential threats.

If you require assistance with Drupal support or Drupal

Maintenance, our team of skilled support specialists is here to help.

 

Our Drupal Site Maintenance Plans

If you're looking for an agile and reliable Drupal Support and Maintenance plan to fit your individual needs, look no further! Our experts can provide tailored advice on the best options available for you. Get in touch with us today to discover how we can help make your Drupal site maintenance dreams a reality.

What We Offer
Support Time
Monthly Hours
Code Audit
Monitoring Tools
Response Time
Status Calls
Contract Duration
Roll Over Hours
Version Updates
Backups
Documentation
User Training
Security Audit
Custom Audit
Innovation Session
Silver
8am to 5pm EST (Mon-Fri)
10 hrs/month
No
Limited
5 hr email response
Bi-Weekly
6 months
None
Monthly
-
-
-
-
-
-
Gold
8am to 5pm EST (Mon-Fri)
15 hrs/month
Limited
Full
3 hr email response
Weekly
6 months
Any unused hours
Weekly
Weekly
Full
-
-
-
-
Custom
24/7 support
More than 15 hrs/month
Full
Full
1 hr phone time
Always Available
6 months
Any unused hours
Immediate
Daily
Full
Yes
Full security audit
1 Custom Audit
Yes
What We Offer
Support Time
Monthly Hours
Code Audit
Monitoring Tools
Response Time
Status Calls
Contract Duration
Roll Over Hours
Version Updates
Backups
Documentation
User Training
Security Audit
Custom Audit
Innovation Session
Silver
8am to 5pm EST (Mon-Fri)
10 hrs/month
No
Limited
5 hr email response
Bi-Weekly
6 months
None
Monthly
-
-
-
-
-
-
Gold
8am to 5pm EST (Mon-Fri)
15 hrs/month
Limited
Full
3 hr email response
Weekly
6 months
Any unused hours
Weekly
Weekly
Full
-
-
-
-
Custom
24/7 support
More than 15 hrs/month
Full
Full
1 hr phone time
Always Available
6 months
Any unused hours
Immediate
Daily
Full
Yes
Full security audit
1 Custom Audit
Yes
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Our Drupal Support Services: An Overview

Is investing in your Drupal maintenance services worth our time and money?

Undoubtedly, investing in Drupal maintenance and support services is always worth it. As an example, we had a customer come to us who hadn't updated their site for years; the security was so weak that we were forced to completely rebuild from scratch. Instead of spending just hundreds of dollars in one month or quarter, the customer ended up having to invest thousands of dollars into fixing all their issues

Rather than pondering if Drupal maintenance/support is beneficial, the more appropriate inquiry would be, "How often should I receive Drupal maintenance and support assistance?"

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Looking for Drupal Support & Maintenance services?

Our team of trained specialists are eager to help you!

Drupal Maintenance Frequency

Our Drupal maintenance company encourages all its customers to have a maintenance contract for their website. Although with different types of sites come distinct requirements; for instance, brochure-style websites may require upkeep just several times a year while an eCommerce page would necessitate weekly maintenance!

Below is the breakdown of our recommended website maintenance frequency. Disclaimer: If there is a security update, then you should update your site right away, no matter your maintenance plan.

Type Of Site Monthly Quarterly
Government image1 image1
eCommerce image1 image1
Heavy publishing image1 image1
Social media image1 image1
Forums/Job Portals image1 image1
Intranet site image1 image1
Basic business site image1 image1
Basic brochure site image1 image1
Static content image1 image1
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Are you unsure if your Drupal website needs maintenance? Here are the signs to look out for!

Have you ever experienced the frustration of your Drupal website suddenly going offline? This is a common occurrence that can be avoided with proper maintenance. To save yourself time and money, here are some tell-tale signs to watch out for which will signal the need for an update or tune-up on your site.

Symptoms of a broken Drupal website

Your Configuration or Admin panel says there are security updates available

You’re on a older version of Drupal

Your Drupal “Status Reports” states there are updates

Your super admin user has received an update email notice from the Drupal.org

You can’t remember the last time you updated your site

Increase in errors in Google Webmaster

Broken URLs

Slow site speed

Will recruiting a Drupal maintenance company be beneficial to my business?

Whether you need assistance updating your Drupal site depends largely on how much experience you have with it. If the idea of logging into a backend fills you with dread and custom modules are completely foreign to you, then it's best to hire professionals who can help. On the other hand, if years of working in Drupal has made you an expert at navigating its inner workings, including making commits to Drupal.org – chances are that personal intervention is not necessary for keeping your website up-to-date.

You should hire a Drupal maintenance company if
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You have several custom modules

You’re migrating Drupal versions

You have several different servers

You’re several Drupal updates behind

You’ve never updated your site before

Have several custom integrations

You have no internal staff to do security upgrades

You need training and documentation

You have a difficult Drupal backend

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How much of hours should I allot to Drupal support?

To make the most of your maintenance costs, you should aim for a minimum of 10 hours each month spent optimizing Drupal. This window should be plenty to take care of essential module updates, security patches and even some minor modifications that may crop up while running the site.

To receive a steady flow of development changes each month, you must invest 20+ hours/month.

Projected Drupal maintenance hours

Basic updates - 10 hrs/month

Basic updates + some development:
20 hrs/month

Advanced updates + heavy development: 40+ hrs/month

Questions To Ask Potential Drupal Support Company

There are several hundred Drupal support companies, with many claiming to be the best. However,

What questions should you make when selecting a Drupal support company?
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How many support/maintenance clients do you currently have?

What is your support/maintenance client retention rate?

Can I have some client references?

How long have you been in business?

Do my unused maintenance hours roll over each month?

What is your response time to my problem?

Do I get a dedicated support line?

What if I have a problem after hours/weekends?

What versions of Drupal do you support?

Our Drupal Development Case Studies

Our Drupal Portfolio

Drupal development for Inside Higher ED

Inside Higher Ed is the online source for news, opinion and jobs for all of higher education. Whether you're an adjunct or a vice president, a grad student or an eminence grise

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Frequent Questions

The frequency of Drupal maintenance and support services depends on the complexity and functionality of your website, as well as your budget and preferences. Some websites may require daily or weekly maintenance and support, while others may only need monthly or quarterly services. However, it is recommended to perform at least monthly security updates and backups for any Drupal website.

The cost of Drupal maintenance and support services varies depending on the scope and level of service you need. Some providers may charge a fixed monthly or annual fee, while others may charge by the hour or by the task. The average cost of Drupal maintenance and support services ranges from $99 to $299 per month.

Depending on the provider, you may have different ways of accessing and monitoring the Drupal maintenance and support services. Some standard methods are a dashboard or portal where you can view the status and reports, a ticketing system or email, and a phone or chat to get instant assistance and guidance.

The ROI of Drupal maintenance and support services can be measured by the savings from avoiding or reducing the impact of security breaches, downtime, errors, and performance issues and the value from enhancing or expanding the functionality, usability, and features of your website.

Look for providers who have extensive and diverse experience, such as working with different types, sizes, and industries of Drupal websites, to handle the varied challenges and opportunities of your website.


What Our Customers
Are Saying